payment processing

The Payment processing solution can be used by businesses to allow customers to pay for products/services over the phone (via inbound calling) or to solicit overdue payments from customers (via outbound calling).

The solution allows for secure automated phone transactions, accepting multiple payment methods including credit card, debit, gift card/certificates or coupons.

Features:

• Inbound and outbound calling
• Multiple payment methods (e.g., credit card, debit, gift card/certificate, coupon)
• Email and fax payment confirmation
• Call transfer to live agents
• Multi language support
• Text-To-Speech and Speech Recognition

Benefits:

• Efficient order processing
• Enhanced customer service
• Reduced costs/Increased ROI
• Increased security